Orders and production
Is Dawoofie apparel made to order?
Yes. Our printed apparel is produced after an order is placed. Production happens before carrier transit, so the delivery estimate includes more than shipping alone.
Can I change or cancel my order?
Use our contact form as soon as possible and include your order number. We will check the order status, but we cannot guarantee a change or cancellation once production has started.
Why might items from one order arrive separately?
Items may be produced or fulfilled by different facilities. If that happens, you may receive more than one package and more than one tracking update.
Sizing and product appearance
What sizes are available?
The washed tee is planned in sizes S–5XL, subject to variant availability. Check the size selector on the product page for what is currently available.
How do I choose a size?
Compare a garment you already own with the measurements in our size guide. Do not rely only on the size label. If verified measurements are not yet displayed, please contact us before ordering.
Will the item look exactly like it does on my screen?
We aim to show products clearly, but screen settings can affect color. Because each item is produced individually, small variations in print placement or appearance may occur.
Shipping and tracking
Where do you ship?
Available destinations are shown at checkout. If checkout does not offer a shipping method for your address, we cannot currently ship that order to the address entered.
How much is shipping?
Available methods and charges are calculated and displayed at checkout before payment.
How can I track my order?
Use the tracking or order-status link in your shipping confirmation. Tracking can take time to update after a label is created. See Order Tracking for help.
What if my address is wrong?
Contact us immediately. We cannot guarantee an address change after production or fulfillment begins. Customers are responsible for entering a complete, deliverable address.
Problems, returns, and refunds
What if my order arrives damaged, misprinted, or incorrect?
Contact us within 30 days after delivery. Include your order number, a description of the problem, and clear photos of the item and packaging. We will review the issue and, if approved, offer an appropriate replacement or refund.
Can I return an item because I chose the wrong size or changed my mind?
Because items are produced to order, we do not accept returns or exchanges for incorrect size selection, color preference, or change of mind. This does not affect rights you may have under applicable law. Please check the product details and size guide before ordering.
Should I mail an item back?
No. Do not send anything without return instructions from us. Unauthorized returns may not be received or processed.
For full terms, read our Shipping Policy and Refund Policy.